Sewing Machine Service & Repair
Please call 712-644-2322 for questions and to coordinate your drop off time.
What is the best way to keep your sewing machine from needing repairs? Regular service! Lucky for you, we now service and repair sewing machines! We offer basic servicing, repair and assistance on most sewing machines, sergers, and longarms.
Our Goal
As a quilter, I know and understand that your machine isn't just a tool. It is a means to self-expression and it is of great value to you. My goal is to provide the best care to your machine to make sure it is in its absolute best sewing condition.
What are the basic services?
Most machines should be serviced annually, and those which you use heavily should be serviced more frequently. We are happy to help! Let us give your machine a tune up to keep it in shape. Basic service includes clean, oil and adjust tension, as well as an inspection (motor, belts, feed system, etc.). This does not include major adjustments, which are considered repairs.
**Please note -We will not be servicing Bernina machines at this time, but I am happy to put you in touch with the very best help!
Basic Mechanical Machine, no computer $99.00
Basic Computerized Machine/Small Screen $99.00
Advanced Computerized Machine/Full Screen $99.00
Computerized Machine w/Embroidery Carriage $99.00
Basic Serger 3/4 Thread $125.00
Advanced Serger - Computer or 5+ Thread $150.00
Long Arm Machine (call for quote) Average $299 - $450
Industrial - contact us for information
We do not currently offer on site or in home repairs
Diagnostic Bench Fee
We are happy to offer a very basic diagnosis so you can decide what repairs to do. This is a minimum charge for diagnostics if you choose to not move forward with repair or service.
$35.00 bench fee
What if my machine needs repaired?
We understand that there is nothing more frustrating that your machine not running well! We want to help you get back up and running by taking great care of your machine. Our repair process includes opening and assessing the machine, calling you to authorize service including the purchase and pricing of parts, and an estimated timeline. If you should decide not to move forward with the service, you pay only the bench fee (for most machines, advanced machines may be a higher fee based on labor). If we move forward with the repairs, please note that we are at the mercy of ordering and delivery timelines, but we will make our best effort to find the best and fastest vendors to get your machine back to you. Once the part arrives, we will prioritize your machine to get it back to you as soon as possible.
We do collect a $50.00 deposit for repairs.
We do not offer warranty work or in home repair.
Hourly repair rate, minimum $50.00 charge
Rates do not include cost of parts - these vary based on parts needed, a price will be provided to you prior to purchase.
Rush Service, Storage Service
We offer rush servicing within three days - and sometimes the same day! If the machine requires repair, we can’t guarantee turnaround, but we can offer rush diagnostics for a bench fee. Please call ahead to schedule your rush service.
Rush Fee $50.00
We understand that leaving your machine for service or repair may be a better option for you, and we are happy to help! We do have some storage available, but please check with us first to be sure we have space. The first 30 days after drop off are complimentary, and after that we offer storage for a weekly fee. Please note that machines left more than 30 days, after service is complete, without arranging storage will be considered abandoned and forfeited.
Storage Fee after 30 days $15.00 per week